Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription
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When Microsoft told customers it was jacking up the price by 45% for its office suite, it gave them two options: accept the price for the product – and it’s AI add-ons – or cancel.
According to Australia’s consumer watchdog, the tech giant allegedly failed to share that a third option was available – pay the same lower price and opt out of the AI, named Copilot, in Microsoft 365.
Background
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Analysis
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What This Means
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